Last updated: June 10, 2026
AjaaoRide collects only the information required to deliver ride booking, driver matching, payments, support, and platform safety. By using the platform, users agree to this collection and processing in line with applicable Indian law.
AjaaoRide respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how APPVIK Technologies collects, uses, stores, and shares information when you use the AjaaoRide platform, website, and related services.
We may collect information such as your name, mobile number, email address, profile details, device information, ride history, support requests, and other information required to provide ride-booking and driver-related services.
Location data is used to help riders book trips, match with nearby drivers, calculate routes, improve pickup accuracy, and enhance overall ride safety. Location access may be used while the app is active and, where enabled by the user, in the background for trip-related functions.
Payment-related information is processed to complete ride transactions, issue refunds when applicable, prevent fraud, and maintain transaction records. AjaaoRide does not store full sensitive card details directly unless supported through secure payment partners and compliant systems.
AjaaoRide may use Firebase services for authentication, notifications, analytics, crash reporting, database functions, and service reliability. Firebase may process limited technical and usage information as required to support the platform.
Google Maps and related mapping services may be used for location search, route display, ride tracking, and distance estimation. Use of these services may involve the processing of location and device information in accordance with Google's applicable terms and policies.
Razorpay or similar payment partners may be used to process online payments securely. These providers may collect and process transaction data according to their own legal and compliance requirements.
We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce platform terms, and maintain safety and business records. Retention periods may vary depending on the nature of the information.
Users may request access to their personal data, ask for correction of inaccurate information, request deletion where legally permissible, or contact us with privacy-related concerns. Certain requests may be limited where retention is necessary for legal, safety, or operational reasons.
For privacy-related questions, requests, or concerns, users may contact AjaaoRide at ask@ajaaoride.com.